Tuesday, November 18, 2014
After sales service ?
The glass inside one of the round light fittings was broken by the electricians. A replacement is ordered from the fancy shop in Paris. As the post lady hands over the package the jingle of broken glass signals that all is not well. Angus e-mails and asks for another to be sent. The reply ? " We are a lighting company. The glass was sent to you in good order. If it was broken on arrival it is not our problem ". A reminder that after sales service is a concept quite alien to the French.
Anti-itch herbs arrive for Bob. We'll see if they work.
It rains. Heavily. Bob and Sophie spend their day digging. Both seem very proud of their handiwork. In the evening they find not one, but two, hedgehogs. Sophie's nose seems to get wetter and shinier with every passing day.